Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Captopay Merchant Services (“Captopay,” “we,” “us”) collects, uses and discloses information when you visit this website or submit information to us, including through our lead forms and savings calculator.

Information we collect

• Information you provide: name, business name, email, phone number, business type, province, and any details you include about your current processing setup when you submit a form or contact us.
• Statement information: if you choose to send us a processing statement for review, we collect the information contained in that document solely to prepare a comparison for you.
• Usage information: pages visited, referral source, device type, and general location, collected automatically through analytics and advertising tools.
• Cookies: we use cookies and similar technologies to operate the website, measure performance, and support advertising campaigns (including Google Ads and Meta Ads).

How we use this information

• To respond to quote requests, rate reviews and general inquiries
• To prepare a comparison of your current processing costs
• To operate, maintain and improve this website
• To measure the performance of our advertising campaigns
• To communicate with you about our services, where you’ve provided contact information for that purpose

Advertising and analytics

We use third-party analytics and advertising tools, which may set cookies or use similar technologies to understand website usage and measure ad performance. You can control cookie preferences through your browser settings.

How we share information

We do not sell your personal information. We may share information with payment technology and processing partners as needed to prepare a quote or set up a solution you’ve requested, and with service providers who help us operate this website and our business (such as hosting, CRM and analytics providers), under appropriate confidentiality obligations.

Data retention

We retain information for as long as reasonably necessary to respond to your inquiry, provide our services, and comply with legal and business record-keeping requirements.

Your choices

You can request access to, correction of, or deletion of your personal information by contacting us at privacy@captopay.ca.

Contact

Questions about this policy can be directed to privacy@captopay.ca or through our contact page.