07 About Us
Merchant-first, by design
Captopay exists because most Canadian merchants have no easy way to know whether they’re paying a fair rate to accept payments. We built our business around answering that question honestly.
What we do
Captopay is an independent merchant payment solutions provider. We work with a range of established payment technology and processing partners to compare options on behalf of Canadian businesses, rather than selling a single fixed product from a single provider.
In practice, that means when you come to us, we start by reviewing your current setup — your statement, your business type, how you take payments — and then recommend a solution based on what actually fits, including cases where staying with your current provider is the right call.
How we work
- We review your current processing costs before recommending anything
- We explain pricing in plain language, including what makes up your effective rate
- We compare across multiple technology and processing partners
- We disclose contract terms, equipment and fees clearly before you commit
- We provide ongoing support after your account is set up, not just during the sale
Who we serve
We work with small businesses, restaurants, cafés, retail and convenience stores, salons and barbershops, medical and dental clinics, professional services firms, contractors, automotive businesses, hotels and hospitality operators, e-commerce businesses, and Canadian startups setting up payment acceptance for the first time.
Where we operate
Captopay serves merchants across Canada. See our contact page for how to reach our team directly.
Our approach in one line: don’t guess what you’re paying — understand your processing costs and find a solution that works for your business.