Frequently asked questions

Payment processing is the system that moves funds from a customer’s card or account to your business bank account, including authorization, settlement and the fees charged along the way.

Cost depends on your transaction volume, average sale size, card mix and business category — there’s no single rate that applies to every business.

Most pricing combines an interchange fee set by the card networks with a markup charged by your processor, structured either as a flat rate or as interchange-plus.

Often, yes. Reviewing your current statement, comparing pricing models, and adjusting equipment or contract terms are the most common ways merchants reduce cost.

Yes — we recommend terminal and POS options suited to your business as part of the overall solution.

Often, where integration is supported. We confirm compatibility with your specific POS as part of the review.

In most cases, yes. We’ll walk through your current contract, any equipment considerations, and what switching involves before you decide.

Timelines vary by business type and solution, but most merchants can move from approval to accepting payments within a short setup window.

Yes — small businesses are a core part of who we work with, alongside larger and multi-location merchants.

Yes, including table-side and wireless terminal setups suited to full-service and quick-service restaurants.

Yes — we can set up consistent pricing and reporting across more than one location under a single relationship.

Yes — tap, chip, PIN and major mobile wallets are supported across our terminal and POS solutions.

Yes, including major wallets like Apple Pay and Google Pay, where supported by your terminal.

Yes — for businesses that take payments through a website, invoice, or online store.

We review your current statement and setup, and only recommend a change if it genuinely benefits your business.

Yes — send us a recent statement and we’ll calculate your effective rate and compare it, free of charge.

Terms vary by solution and are explained clearly before you commit to anything.

Some solutions include monthly or equipment fees; we disclose these clearly as part of any recommendation, and they’re factored into your effective rate comparison.

Small businesses, restaurants, retail, salons, medical and dental clinics, professional services, contractors, automotive businesses, hospitality, e-commerce and startups.

Yes — ongoing support is part of every solution we set up, not just the initial sale.